Support
Frequently asked questions, help, and how to get in touch.
Frequently Asked Questions
Seven is a to-do app that tracks how long your tasks have been waiting. Instead of due dates and reminders, Seven uses tally marks to show the passage of time — making procrastinated tasks feel heavier.
Seven runs on iPhone (iOS 26+), iPad (iPadOS 26+), and Mac (macOS 26+). One purchase covers all platforms.
No. Seven is a one-time purchase of $9.99. All future updates are included. No subscription, ever.
Your tasks sync automatically across all your Apple devices through iCloud. Just sign in with the same Apple ID on each device. No setup required — it just works.
No. Seven has no analytics, no tracking, and no accounts. Your data stays on your devices and in your iCloud. See our privacy policy for details.
Make sure iCloud is enabled on all your devices and that you're signed in with the same Apple ID. Check Settings > [your name] > iCloud and ensure Seven has iCloud access. If sync still isn't working, try restarting the app or your device.
Refunds are handled by Apple. You can request a refund through reportaproblem.apple.com.
Need More Help?
If your question isn't answered above, get in touch and we'll do our best to help.